FAQs

Got some questions? Please read through some of these Frequently Asked Questions.

Q  Where is ABC Auctions?

ABC Auctions has 2 main Branches, Hatfield House, Seke Road, Graniteside, Harare & 77 Plumtree Road, Donnington, Bulawayo.

Q  What are the Commission rates applicable to the Sales Floors?

ABC Auctions reserves the right to change any of the commission charges quoted below. At present however our commission rates applicable to the Sales Floors are as follows: 

  • ZWL $0.01 to $25,000.00 - 17.50%
  • ZWL $25,000.01 to $50,000.00 - 15%
  • ZWL $50,000.01 and above - 12.50%
Q  What are the Commission rates applicable to Outside Sales?

These vary with the type of sale/ auction and in these situations we advise that you contact us.

Q  What are the Commission rates applicable to Vehicle Sales?

ABC Auctions reserves the right to change any of the commission charges quoted below. At present however the commission rates applicable to Vehicle Sales are as follows: 

  • ZWL $0.01 to $100,000.00 - 12.50%
  • ZWL $100,000.01 to $200,000.00 - 10%
  • ZWL $200,000.01 to $300,000.00 - 7.50%
  • ZWL $300,000.01 and above - 5%
Q  What is the surety deposit required for each sale?

The deposit required to secure a buyers card varies from sale to sale. In general however the following are applicable:

  • Yard  ZWL $2,500.00
  • Household ZWL $5,000.00
  • Special ZWL $12,500.00
  • Vehicle ZWL $50,000.00
Q  How much does a vehicle valuation cost?

At present a vehicle valuation costs ZWL $862.50 excluding VAT.

Q  What is the vehicle entry fee?

At present our entry fee stands at ZWL $868.75 excluding VAT.

Q  If I sell my vehicle on auction how long will it take for me to receive payment?

In most cases, our vehicle sales are held on a Friday. All payments are then transferred within 24 - 48hours.

Q  Who do I speak to find out whether or not my goods have been sold?

Please contact our Payouts Clerk at 0242 751 904/6

Q  Who do I speak to find out how much my goods were sold for and when I can collect payment?

You can speak to any of our Payouts Clerks who will gladly assist with any queries you may have regarding the amount your goods were sold for and when to collect payment. 

Q  Are there any storage charges?

Should you make a purchase on an auction you are given 48 hours after payment to collect your items. Should you not collect them within this time frame storage charges of ZWL $57.50 per day per item will accrue.

Q  How do I arrange collection of my goods?

Should you wish to have your goods collected please contact our Receiving Team on 0242 751 904/6.

Q  What are the applicable collection fees when utilizing ABC Auction's Transport Fleet?

Please note that all transport fees will accrue a cost of the following:

  • 1 Ton - 3.5 Ton  ZWL $1,437.50
  • 7 Ton ZWL $1,725.00
  • 7 Ton with Crane ZWL $3,450.00
Q  How much notice is required when making a booking for collection of goods?

We recommend that when booking a collection, you provide at least 24 hours’ notice.

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